Download center

The current document set for every model: datasheets, operation and maintenance manuals, safety and compliance files, and the certificates held for each target market. Request the set for your model and market; we send the current revision.

What this service covers

The work this service covers.

01

Model datasheets

One datasheet per model, with dimensions, tank volumes, runtime and cleaning width stated for the tested configuration.

02

Manuals

Operation, daily care and routine maintenance, in the language of the operating team.

03

Certificates and compliance

CE, FCC and RoHS declarations and the safety file, as held for the market the machine ships to.

04

Drawings and site files

Docking-station footprints, utility requirements and the zone plan for your site, for facility and IT review.

What you receive

What you receive.

  • Datasheet and safety file per model
  • Manuals in the operator’s language
  • Certificates for the target market

Service steps

In the order a project meets them.

  1. 01

    Configuration and estimate

    Model mix, zone plan, cleaning frequency and consumable estimate. A labour comparison is included only when the customer supplies a reliable baseline; the current answer set has no verified before-and-after labour case.

  2. 02

    Deployment plan

    Staging plan, charging and docking positions, network and lift integration scope, and a training schedule for the operating team.

  3. 03

    Remote diagnosis

    The cloud platform reports equipment status and faults, and self-check covers sensors, motors and the main controller. Partners receive remote technical support for genuine product faults; site-network, water or drainage problems remain site responsibilities.

  4. 04

    Warranty and on-site service

    Warranty terms, on-site response targets and escalation paths are agreed in the contract.

Common questions

The questions that come up in most first conversations, answered in short. If yours is not here, ask us directly.

What can be requested here?

Model datasheets, operation and maintenance manuals, certificates and compliance documents, and project drawings or site files.

Why is there no one-click download?

Documents are versioned per model and per market; a public folder would hand out the wrong revision sooner or later. Every request is matched to the machine and the market it was delivered to.

Are certificates published here?

Certificates and compliance documents are provided with the machine and per contract. This site does not claim a certification it cannot show; the documents that ship with the unit are the evidence.

When are drawings handed over?

Drawings and site files belong to the project phase and are issued by the project team during planning and handover — not before the site data is confirmed.

See all questions

Request this service

Send the site details and we will come back with scope and timing.

Talk to us